Sync Upload Failure
Incident Report for Solutionreach
Resolved
This incident has been resolved.
Posted Sep 11, 2020 - 07:39 MDT
Update
A fix has been implemented and we are monitoring to ensure that all sync activity has resumed.
Posted Sep 10, 2020 - 10:10 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2020 - 09:35 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 10, 2020 - 09:33 MDT
Investigating
We are currently investigating this issue.
Posted Sep 10, 2020 - 07:37 MDT
This incident affected: Sync - General stability of SR sync software and connection to client PM/EMR/EHR.