All Systems Operational

About This Site

This is where you can check on the current operational status of Solutionreach functionality 24/7.

We only report issues affecting a large number of customers. Issues that have limited impact, meaning only impact a few customers, will not be reported through our status page.

This status page was released on July 13, 2020 and will improve over the coming months.

If you're having issues with one of the areas below, but the status is "operational," please search your question at community.solutionreach.com.

Sync - General stability of SR sync software and connection to client PM/EMR/EHR Operational
Solutionreach Platform - Platform access and overall performance Operational
SR Conversations Operational
SR Intake ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022
Resolved - All systems appear to be working as expected and our third-party vendor has resolved the issues on their system(s). As such we are resolving this incident and will continue to monitor for any additional issues.
Jun 27, 13:41 MDT
Monitoring - Third-party internet connectivity issues have been identified at our datacenter. Service has been restored and applications should be accessible at this time. We are still monitoring and working with our vendors to ensure that all systems are back to expected performance levels.
Jun 27, 12:02 MDT
Update - All applications have gone offline due to third party connectivity issues. Our team is in contact with our partners to address the issue.
Jun 27, 11:36 MDT
Investigating - We have several reports of general application slowness to load pages and perform as expected. We are currently investigating these issues and will attempt to rectify as soon as the core issue is found.
Jun 27, 09:54 MDT
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.