All Systems Operational

About This Site

This is where you can check on the current operational status of Solutionreach functionality 24/7.

We only report issues affecting a large number of customers. Issues that have limited impact, meaning only impact a few customers, will not be reported through our status page.

This status page was released on July 13, 2020 and will improve over the coming months.

If you're having issues with one of the areas below, but the status is "operational," please search your question at community.solutionreach.com.

Sync - General stability of SR sync software and connection to client PM/EMR/EHR Operational
Solutionreach Platform - Platform access and overall performance Operational
SR Conversations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 8, 2021

No incidents reported today.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021
Resolved - This incident has been resolved.
Apr 30, 11:19 MDT
Update - We are continuing to monitor for any further issues.
Apr 29, 09:19 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 11:54 MDT
Update - We are continuing to work on a fix for this issue.
Apr 28, 09:51 MDT
Identified - The issue has been identified and a fix is being implemented.
Apr 27, 13:45 MDT
Investigating - We are investigating an issue where existing SR Pay customers are being promoted to set up their accounts again.

NOTE: SR Pay is a feature related to SR Conversations - there are no performance issues reported for SR Conversations at this time.
Apr 27, 07:39 MDT
Apr 29, 2021
Apr 28, 2021
Apr 27, 2021
Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.