A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2021 - 09:54 MST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 16, 2021 - 09:32 MST
Investigating
We are investigating further reports of delivery delays for SR Conversations.
Posted Feb 16, 2021 - 09:27 MST
Monitoring
While investigating customer reported delays in Conversations, we did see a brief spike in message queue size on the monitoring historical which had already self-cleared. Further testing showed Conversations to be functioning in a responsive manner.