SR Conversations Delays
Incident Report for Solutionreach
This incident has been resolved.
Posted Feb 16, 2021 - 11:03 MST
A fix has been implemented and we are monitoring the results.
Posted Feb 16, 2021 - 09:54 MST
The issue has been identified and a fix is being implemented.
Posted Feb 16, 2021 - 09:32 MST
We are investigating further reports of delivery delays for SR Conversations.
Posted Feb 16, 2021 - 09:27 MST
While investigating customer reported delays in Conversations, we did see a brief spike in message queue size on the monitoring historical which had already self-cleared. Further testing showed Conversations to be functioning in a responsive manner.
Posted Feb 16, 2021 - 08:00 MST
This incident affected: SR Conversations.