Custom images are not being shown in the application or in patient facing emails
Incident Report for Solutionreach
Resolved
No additional issues have been noted or reported at this time.
Posted Oct 04, 2022 - 10:54 MDT
Update
We are continuing to monitor for any further issues.
Posted Oct 04, 2022 - 09:23 MDT
Monitoring
Our engineering team has applied a correction to our production systems that appears to have resolved this issue. We are continuing to monitor our systems to ensure that our efforts corrected the issue at hand.
Posted Oct 04, 2022 - 09:23 MDT
Investigating
Our Engineering team has been identified and is currently investigating this issue.
Posted Oct 04, 2022 - 08:24 MDT
This incident affected: Solutionreach Platform - Platform access and overall performance.