Users may experience general slowness from the application

Incident Report for Solutionreach

Resolved

All systems appear to be working as expected and our third-party vendor has resolved the issues on their system(s). As such we are resolving this incident and will continue to monitor for any additional issues.
Posted 3 years ago. Jun 27, 2022 - 13:41 MDT

Monitoring

Third-party internet connectivity issues have been identified at our datacenter. Service has been restored and applications should be accessible at this time. We are still monitoring and working with our vendors to ensure that all systems are back to expected performance levels.
Posted 3 years ago. Jun 27, 2022 - 12:02 MDT

Update

All applications have gone offline due to third party connectivity issues. Our team is in contact with our partners to address the issue.
Posted 3 years ago. Jun 27, 2022 - 11:36 MDT

Investigating

We have several reports of general application slowness to load pages and perform as expected. We are currently investigating these issues and will attempt to rectify as soon as the core issue is found.
Posted 3 years ago. Jun 27, 2022 - 09:54 MDT
This incident affected: Solutionreach Platform - Platform access and overall performance.