Existing SR Pay customers showing 'Ready to Enroll'
Incident Report for Solutionreach
This incident has been resolved.
Posted Apr 30, 2021 - 11:19 MDT
We are continuing to monitor for any further issues.
Posted Apr 29, 2021 - 09:19 MDT
A fix has been implemented and we are monitoring the results.
Posted Apr 28, 2021 - 11:54 MDT
We are continuing to work on a fix for this issue.
Posted Apr 28, 2021 - 09:51 MDT
The issue has been identified and a fix is being implemented.
Posted Apr 27, 2021 - 13:45 MDT
We are investigating an issue where existing SR Pay customers are being promoted to set up their accounts again.

NOTE: SR Pay is a feature related to SR Conversations - there are no performance issues reported for SR Conversations at this time.
Posted Apr 27, 2021 - 07:39 MDT
This incident affected: SR Conversations.